What are they here to achieve?
Features, goals, dependencies, and the point where an action becomes useful value.
Create a report → Help the team make a decision
Our AI
Activity is the surface.
Our AI learns
what it means.
The Revioli Brain Engine connects personal behavior, the product’s purpose, and observed outcomes. Its job is to understand how a customer’s relationship is changing—and where a response might still matter.
The context behind an individual decision
One customer.
Several connected layers.
A useful judgment connects the person, the product, and the relationship. No single event can explain all three.
How do they reach that value?
Their sequence of use, depth of adoption, role, and the activities they depend on.
An owner publishes. A decision-maker reviews.
What is different now?
Features abandoned, steps interrupted, intent that remains, and relevant billing or lifecycle context.
Reports continue. Team reviews disappear.
REVIOLI BRAINConnect the pattern to risk.
Connect the obstacle to an opportunity.See the decision in the console ↗
Connect the obstacle to an opportunity.See the decision in the console ↗
Learning from outcomes
The story keeps developing.
The understanding should too.
Eligible history becomes more informative when it can be connected to what happened later. Renewal, departure, and recovery observations help evaluate the earlier judgment.
What the customer did
Feature use and meaningful outcomes, with source and availability context.
What happened next
The later renewal, loss, or continued use once that outcome is known.
How the judgment held up
Review predictions and learning with the evidence available at the time.
A better-supported next decision
Eligible outcomes inform evaluation and reviewed model learning.
Different questions. Different evidence.
Risk is one question.
Recoverability is another.
Understanding that a customer may leave does not automatically reveal whether your team can change the outcome.
Who is likely to leave?
Assess the customer’s changing behavior and available context within a defined forecast horizon.
Why does this relationship need attention?
Pinpoint the feature or unfinished step, inspect the evidence, and consider alternative explanations.
Where is there a plausible way to help?
Connect the obstacle to remaining engagement and a specific next step. Recovery impact needs evidence beyond the risk estimate.
Intelligence that makes the work clearer
See the reasoning
where the decision happens.
Explore the full console and follow customer evidence from the overview into a Depth Dossier.