The AI workforce for B2B retention

Watch an AI workforce keep a customerMeridian Co · $4,900/mo you were about to lose

A company-specific intelligence system built around your product watches every account, every day — and catches the quiet exits your dashboards can't see. By the time it needs you, the save is already written.

SCOUT · LIVEthis morning · 09:41

▶ Watch the save unfold
Every account re-read, every day
Live in an afternoon — not a quarter
Read-only on your systems — it never writes back
Nothing reaches a customer without you
RevioliNorthwind Labs Watching · all quiet
SCOUT
SLEUTH
JUDGE
QUILL
YOUAPPROVES
SCOUT
Your customers · one square each1,204 · 0 need you
Scout · watching
1,204relationships watched

Every account, every day. Nothing needs you right now — and that is the normal state.

Scout · what it caught
Meridian Co.$4,900 / mo · renews in 19 days
Weekly core actions18 → 5

The team expanded three weeks ago. Six new seats were added. None of them ever completed a first core action, and the original users slowed down with them.

Scout · the blind spot
What your dashboards seesame account, same period
MRR$4,900 — unchanged
Seats12 → 18 — growing

By every number your billing and analytics tools track, this account is growing. That is exactly why it gets missed.

Sleuth · the evidence
Why it is happeningsignals dashboards don't have
Workflow depth

Logins look normal — but real workflow runs fell 71% in 24 days. Activity without the work.

Onboarding stall

Six seats added Jun 2 — four never reached first value, and two open tickets sit on that exact step.

Champion pulse

Dana's reply time drifted from 2 hours to 3 days across the last five threads.

Going quiet

Their integration stopped posting 11 days ago. Nobody switched it off — they just stopped.

One account, four systems, one pattern — no single dashboard can see it. Every line traces to its source record.

Judge · the call
Can you still keep them?the question that matters
STILL WINNABLE

One reversible cause, an admin who still answers, and 19 days before renewal. Effort spent here is likely to change the outcome.

At stake$4,900 /mo
Window left19 days
Quill · the save · waiting on you
The response, already writtenprepared for you
To: Dana Whitfield · Admin, Meridian Co.
Approve & send Edit Nothing sends
until you say so
Outcome · recorded & learned
Sent — and rememberedoutcome recorded
Approved by you and sent
Onboarding completed · usage recovering
Renewed · $4,900 / mo retained
How specific Revioli is to your product

It now knows that in your product, seats added without a first core action is an early loss signal. It will catch the next one sooner.

01 / NORMAL

Most of your customers are fine.

Scout — the agent that never stops watching — sweeps all of them anyway. Every account, every day, without being asked. It is not a report you run. It is a workforce that is already on shift.

The job is not to produce more dashboards. It is to stay quiet until something actually deserves you.

All quiet
02 / DAY 23

Then one of them starts slipping.

Meridian Co. stopped doing the thing that makes Meridian Co. stay. Not dramatically — their weekly core actions just quietly fell by two thirds over three weeks. Scout catches it on day 23.

No alert fired anywhere else in your stack, because nothing that anyone else measures actually moved.

Scout · flagged day 23
03 / THE BLIND SPOT

Your dashboards say they're growing.

Revenue flat. Seats up from 12 to 18. Logins present. Every number your billing and analytics tools track points the wrong way.

This is the failure mode Revioli exists for: the accounts that look healthiest in aggregate are often the ones quietly coming apart underneath.

Every other tool: healthy
04 / THE HANDOFF

Sleuth digs out the why.

Scout hands the account to Sleuth, which reconstructs what changed and shows the evidence behind it — usage, seats, support history, who is still engaged — each line traceable to the record it came from.

On their own, each signal is noise. Together — six seats stalled at setup, the champion's replies slowing, an integration going quiet — they are a cause, not a correlation.

Evidence, with sources
05 / THE CALL

Judge answers the question nobody else will.

Not "how at risk is this account" — everyone sells you that. The useful question is can you still do anything about it.

One reversible cause, a champion who still replies, 19 days of runway. Judge says: yes, spend the effort here. On another account the same day, it will tell you not to bother — and that is worth just as much.

Still winnable · 19 days
06 / THE SAVE

Quill writes it. You send it.

Most AI stops at the insight and leaves you the job. Quill writes the actual message, to the actual person, referencing the actual problem — and routes it to whoever owns the relationship.

And then the whole workforce stops and waits for one thing: you. Nothing reaches your customer until a human approves it. That limit is deliberate, and it is the reason this is safe to switch on.

Awaiting your approval
07 / THE MEMORY

Saved — and remembered.

The account renewed. More importantly, Revioli now knows something specific about your product: seats added without a first core action is an early loss signal here.

Every outcome makes it less generic. After a few months it isn't running a churn model — it's running yours, and that doesn't transfer to anyone else.

$4,900 / mo retained
Same account · three stacks

What would have caught Meridian?

You just watched the save. Here are the same three weeks through the tools most teams already pay for.

Your dashboards ✕ Never fired

MRR flat. Seats up 12 → 18. Every chart green, because everything a dashboard tracks lags the behaviour that predicts the loss. The account churns "out of nowhere" next quarter.

A generic health score △ Day 41 · turns yellow

A composite number drifts to 71 — eighteen days later, off a template built for the average company. No cause, no owner, no next step. A yellow cell in a spreadsheet to argue about.

Revioli ✓ Day 23 · a finished save

Flagged from workflow depth while every chart was still green. Cause named with sources, winnability judged, response written — waiting on one click from you.

The difference is not better charts. The work arrives finished.

The workforce

Deploy an AI workforce across every customer relationship.

You just watched four agents run one save, end to end. They run continuously, on every account at once — and every one of them stops at the same line: nothing reaches a customer without you.

Scout

watches everything

Sweeps every relationship continuously and knows what "normal" looks like for each one — so it notices the quiet drift long before a lagging metric moves.

In the save: flagged Meridian on day 23. Every other tool was still green.

Sleuth

finds the why

Reads the signals dashboards don't have — reply-time drift, workflow depth, integrations going quiet — and assembles the cause with every source attached.

In the save: found four seats that never finished onboarding, and the two tickets that proved it.

Judge

calls what's winnable

Judges whether action can still change the outcome, and how much of the window is left. Tells you where to spend effort — and just as importantly, where not to.

In the save: ruled still winnable, 19 days — and would have said "let it go" for an account already gone.

Quill

writes the save

Drafts the actual response to the actual person about the actual problem, routes it to whoever owns the relationship — then stops and waits for approval.

In the save: wrote the message to Dana. You pressed send.
Always on duty

Every account. Every signal. Every day.

Raw signals arrive messy — usage, seats, tickets, invoices. Atlas sweeps your entire base continuously and turns the noise into one organised, living map — and it stays quiet unless something deserves you.

warming up…
raw signals organised by Atlas flagged for you illustrative · 1,204 accounts
Signal feed · while you were busy■ live
it checks · it decides · it only escalates what deserves you
Under the hood

Not a wrapper. A brain.

A wrapper forwards your question to someone else's model and forwards the answer back. Revioli runs a brain of its own — built from your systems, trained around your product, working around the clock. Three layers. You have already seen all three of them work.

Brain Engine · the Customer Value Graph, live weight = gravity · watch logins fall away
This is one brain, learning your product in real time. Facts stream in on the left. Signals orbit by learned weight — the ones that predict staying get pulled in close, and logins drifts away, because here it predicts nothing. The ripples are it thinking; what leaves on the right are verdicts.
Layer 01 · memoryatlas

Atlas learns your company

Connected read-only to the systems you already run, Atlas keeps a living model of your business current every single day: your product, every account, the people inside them, and what healthy looks like here — not in some average company.

In the save: it knew which four people never finished setup, and could prove it.
Layer 02 · judgmentbrain engine

The Brain Engine decides

A company-specific decision engine — not a chatbot. It reads every account against your normal, tells ordinary wobble from real deterioration, and judges cause, timing and winnability. And it never overstates how sure it is.

In the save: still winnable, 19 days — with its confidence shown, every time.
Layer 03 · handsthe agents

The agents carry it out

Scout, Sleuth, Judge and Quill turn each call into work you can act on — evidence assembled, save written, routed to the right person. Around the clock, on every account at once, stopping at exactly one line: your approval.

In the save: everything up to "send" — and then it waited for you.
Customer Value Graph

Learns the workflows, personas and proof points that explain why customers stay and expand — in your product, not the average one.

Adaptive Signal Model

Learns which signals matter for your product, segment and lifecycle stage — and which to ignore.

Relationship State

Tracks where every account truly stands:

realizing value · drifting · recoverable · critical · lost

Risk Forecasting

Estimates when risk is rising and how fast the intervention window is closing — time, not just temperature.

Intervention Ranking

Ranks the next move by urgency, revenue exposure, recovery potential and confidence — effort goes where it changes outcomes.

Outcome Learning

Saves, churns, contractions and false alarms all recalibrate future confidence and priority. Every miss makes it sharper.

The moat is not a better prompt. It is the growing map of which signals matter — and which actions change outcomes — in your product.

That map is built from your outcomes, belongs to your workspace, and transfers to no one.
The judgment

Not every account is worth saving.

Anyone can rank your accounts by risk. The judgment that saves your team's quarter is knowing where effort still changes the outcome — and where it doesn't. Three accounts, same day. Click them.

SAVE NOW

One fixable cause — four seats stalled at setup. The champion still answers, and 19 days is enough runway. Effort spent here is likely to change the outcome.

What happens: Quill drafts the save to the right person. You approve, it sends, the outcome trains your model.

LET GO

Their sponsor left in June, and a replacement tool is already live in their workspace. No reversible cause remains — outreach now would only spend your credibility.

What happens: No outreach drafted. Your team's week goes where it still works — and Revioli sets a win-back check for next cycle instead.

KEEP WATCHING

Reply times drifted this month — but usage matches their summer pattern from last year. Acting today would just be noise in their inbox.

What happens: No alert. The account is re-judged on every sweep — you hear the day this stops looking seasonal.

"Don't bother" is delivered with the same evidence and confidence as "act now." That discipline is what makes the flags believable.

Getting there

Operational in hours — not quarters.

The incumbents in this category sell you a data project — warehouse work, event instrumentation, a success-ops rollout. Six months later you have one generic health score nobody trusts. Revioli starts from the systems you already have.

01

Connect, read-only

Point Revioli at Stripe with a restricted key, or drop in two CSVs. No warehouse, no engineering ticket, no write access at any point.

02

Describe your product

A paragraph or a doc. Revioli reads it and proposes the signals that matter for what you actually sell, rather than a generic template.

03

Set the limits

Approve the signals, and decide what the agents may do alone, what needs your sign-off, and what always escalates. The only step that needs you.

04

The workforce clocks in

Your first pass runs the same working session. From then on it runs continuously, whether or not anyone is logged in.

The limits

You are handing a workforce your entire customer base.

So here is exactly what it may do, what it may never do, and how you check afterwards.

It does this on its own

  • Keeps its model of your company current from your systems
  • Notices drift and works out the likely cause
  • Assembles the evidence and writes the response
  • Records the outcome and learns from it

It never does this

  • Contact a customer without your approval
  • Write to, refund, cancel or change anything you connect
  • Expand its own permissions
  • Pool your data into anyone else's model — yours stays yours

Autonomous where authorized. Human-controlled where consequential.

Every action is attributable, reviewable and reversible — and Revioli does not guarantee churn prevention.
Straight answers

The questions everyone asks.

Isn't this just another dashboard?

No — a dashboard's last mile is a chart you still have to interpret. Revioli's last mile is a drafted, evidenced save sitting in your queue. You read it, you click, it sends.

How is this different from the health score in my CS platform?

A health score is one number, built from a template of the average company, with no cause and no next step. Revioli reads your product's own signals — workflow depth, champion pulse, integrations going quiet — names the cause with sources, judges whether the account is still winnable, and writes the response.

Do I need a data team, a warehouse, or a long integration?

No. It starts from a read-only Stripe key or two CSV exports, the same afternoon. No event instrumentation project, no engineering ticket — and it never writes to your systems.

Will AI talk to my customers?

Never on its own. Every message is drafted for you and stops at your approval — that line is architectural, not a setting someone can flip.

How long until it understands my product?

It's useful on day one, starting from retention patterns that hold across B2B. From your first recorded outcomes it tunes to your product specifically — and what it learns from your data stays yours. It is never pooled into anyone else's model.

Start free

Somewhere in your customer base,
this is happening right now

Connect a read-only source this afternoon and find out which account it is — while you can still do something about it.

Flat plans — not a per-customer bill · no implementation fee · see pricing